Teachable Costumer Service

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If you are an entrepreneur or content creator searching for a way to transform knowledge into earnings, Teachable is the platform for you.

Teachable is a learning management system (LMS) founded by Angkur Nagpal as a side project. It was previously known as Fedora. Nagpal, a class builder himself, decided to create his online learning platform with characteristics that he envisioned his courses and students could like after getting frustrated over the lack of direct access to students some platforms had.

In 2020, sources say that Hotsmart acquired Teachable for approximately $250M.

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Before you continue, you may want to check out this video by Robert C. Brown on YouTube that gives a quick overview. After, you’ll want to read the rest of the article for a more comprehensive review of Teachable.

In A Nutshell Teachable Costumer Service

Teachable allows one to create and sell online classes and coaching with videos, quizzes, and lectures. It’s a straightforward and intuitive interface that makes it an excellent platform for complete beginners. It takes care of your sales tracking, payment collections, and affiliates commissions. So, you don’t have to have a virtual assistant or group member to perform it. Instead, you can concentrate more on course construction.

Teachable Costumer Service

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Who Uses Teachable?

We can not deny that we want to take a slice from the ever-growing demand from the fast and booming industry of online learning.

It’s excellent for entrepreneurs, creators, and small business owners who want to make online courses into a potentially profitable business. Folks like Pat Flynn of Smart Passive Income utilize Teachable to sell their courses to students.

You also have enterprises such as The New York Times, Shopify, and Penn Law.

As of now, more than 100,000 founders sold over $1 billion in courses and coaching for students all around the world.

Here are some of the features I liked in Teachable:

Ease of Use

Teachable’s best feature is being less of a technician headache and more of being your partner-in-arms to a business.

As mentioned earlier, Teachable prides itself on its ease of use. Going around and operating the program will be found easy by tech beginners.

The dashboard is the first thing a user would see after registering on the site. There you will see headers like users, websites, sales, emails, and courses. It’s pretty straightforward. Uploading files, reviewing analytics, issuing refunds, and communicating with students becomes a lot easier for the user.

Customization

It is possible to incorporate as many tools as you need as Teachable’s list of partners is pretty extensive. You’ll also realize that it is easy to create multimedia lectures, videos, homepage, and landing pages using their power editor.

Users can select to make an appealing landing page with Teachable’s large choice of themes for your online course website. All you’ve got to do is upload the logos, text, images and select color schemes to fit your business’ branding.

You have the option of inserting custom CSS or HTML into the Code Snippets Area if you are an advanced user.

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Marketing, Student Tracking Tools, and Analytics Capabilities

It has all the necessary and essential sales tracking and analytics tools that you would need while attempting to analyze your course sales. You can see how well your classes have performed in specific periods.

For greater plans, you get access to advanced sales features like one-click upsells and bundles. With this, you can offer your students discounts should they decide to buy another course. It’s a fantastic means of increasing conversions.

You can check student registration and engagement in regards to student monitoring. You will receive reports on how your students interact with your classes, their completion rates, and where the students get stuck.

You do not need to worry about tracking student and sales insights with their comprehensive dashboards. Teachable deals with technology and promotion for you.

Completion Certificates

You’d need a Pro or Business Plan to get this feature. The course will award the certificates upon completion (Admin > Courses > Course > Certificates). There are templates available. Teachable will automatically insert your school name, student’s name, and name of the course. You may change aspects of your certificate such as logo, color scheme, and pre-set images. But, you may also create one yourself using the block editor (rich text and Liquid/HTML blocks).

Payment Options

Teachable comes with its in-built payment processing through Teachable Payments. With this, you do not have to get a 3rd party for payment processing.

You can choose your payment money from a wide range of choices. You can even create coupons and discount codes for students and affiliate codes. Teachable will manage affiliate payouts automatically.

Teachable has options like Stripe and PayPal and advanced payment options like Visa and Mastercard.

Your pupils can pay by credit card, debit card, PayPal, Apple Pay, and Google Pay. You also have the option of charging your courses as one-time purchases, monthly payments, or as a subscription.

Customer Support

The support is responsive. It has a comprehensive knowledge library with online lessons and lives webinars for common questions you might ask as you start creating your first class. You can create a ticket if you have any additional queries. Normally, you’ll hear back from support within 24 hours. Professional Teachable customers have access to live chat support.

What Plans can I avail?

Teachable enables customers to choose among three options: Basic, Pro, and Business.

For those who wish to dip their feet first and check out its features before committing, Teachable does offer a 14-day free trial.

All plans include unlimited video, classes, and hosting. It also has integrated payment processing, pupil management, lecture comments, basic quizzes, no fees on free courses, and VAT (value-added tax) for the EU.

Basic ($39/month or $29/month if annual billing is selected )

All the base features include unlimited students, class merchandise, training product, a members-only community, automated sign-ups, and two admin-level users. You’ll need to pay the monthly fee together with a 5 percent transaction fee on this plan.

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Pro ($119/month or $99/month if annual billing is selected)

Including all base attributes plus priority product support, advanced reports, five admin-level users, an unbranded website, and completion class certificates, among others–no transaction fees.

Business ($299/month or $249/month if annual billing is chosen)

This includes everything in Pro plus 20-admin level users, bulk student enrollments, manual student imports, custom user roles, advanced theme customization, and group coaching calls. Teachable Costumer Service

Here are a few things I do not like about Teachable now that I’ve talked about what I enjoyed about it:

  • No free plans.
  • Teachable doesn’t have a totally free plan. However, it does offer a 14-day trial.
  • 5% transaction fees
  • There is a 5 percent transaction fee for those who opt for the Basic plan.
  • No phone support.
  • There’s no phone number to contact for inquiries.

Why should you attempt it?

I’m not the most tech-savvy person out there. Far from it, actually. I’ve had many a day being the most confused about the bunch. But with Teachable, I found it fairly easy. Comparable to a duck testing the waters first, It does take a while to explore the web site, its features, and test stuff out.

You can teach how you want to know by utilizing customization tools to personalize your content. Teachable Costumer Service

You don’t have to think about marketing. All you have to worry about is creating the content you want to sell since Teachable has built-in features to look after taxes, payouts, affiliates, and writers.

To Sum It Up

Teachable is an approachable platform for complete beginners and busy entrepreneurs who want to concentrate more on course production than the business’s technology and marketing aspect.

Teachable helps you turn the online courses you may make on any subject you love into a business. Why not start today?

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Frequently Asked Questions: Teachable Costumer Service

What is Teachable?

Teachable is an online learning platform which helps users make and market their courses.

Can I use Teachable at No Cost?

There’s a 14-day free trial for the Pro Plan. You will automatically be entered into a Professional plan trial when you click on the “Get Started” button and register. You do not need a credit card for this. There is no free trial for Basic and Business Plans. You can add up to ten students to complete courses.

How can Teachable payments work?

Teachable uses Stripe express to process credit/debit card transactions in addition to PayPal payments. Owners may receive payouts directly to their banks dependent on the payment scheme set out by the primary school owner. It can be carried out from the Settings > Payments section of their school admin. Payouts can be set daily (on a 2-day company rolling period), weekly (every Thursday), or monthly (every 30 days on the first business day of the month).

How much does Teachable cost?

The Basic plan costs $39/month or $29/month if yearly billing is chosen. But, lots of individuals opt for Teachable’s popular Pro Plan at $119/month or $99/month if annual billing is set. It has more features that match most of what their business needs.

For large organizations where multiple instructors are required to upload course materials, a better fit would the Business Plan which costs $299/month or $249/month if annual billing is chosen.

Can Teachable charge any processing fees?

Yes. For any sale made via a credit card, debit card, and US Paypal accounts, it costs 2.9% plus 30 cents. International cards are billed 3.9% plus 30c. International PayPal gets billed 4.4% plus 30 cents.

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