How To Contact Teachable About A Refund

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Teachable is the platform for you if you are an entrepreneur or content creator searching for a way to transform knowledge into earnings.

Teachable is a learning management system (LMS) founded by Angkur Nagpal as a side project. It was previously known as Fedora. Nagpal, a class builder himself, grew frustrated over the lack of direct accessibility to students some platforms needed. So, he decided to create his online learning platform with features he envisioned his courses and students could like.

In 2020, sources state that Hotsmart acquired Teachable for about $250M.

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Before you continue, you may want to check out this video by Robert C. Brown on YouTube that gives a quick review. Afterward, you’ll want to read the rest of our article for a more comprehensive review of Teachable.

In A Nutshell How To Contact Teachable About A Refund

Teachable allows one to create and sell online classes and coaching with videos, quizzes, and lectures. It’s a simple and intuitive interface that makes it an outstanding platform for beginners. You don’t need to have a virtual assistant or team member to perform it because it already deals with your sales tracking, payment collections, and affiliates commissions. Alternatively, you can concentrate more on course building.

How To Contact Teachable About A Refund

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Who Uses Teachable?

We can’t deny that we want to take a slice out of the ever-growing demand from the fast and booming industry of online learning.

It’s excellent for entrepreneurs, founders, and small business owners who wish to create online courses into a potentially profitable business. Individuals like Pat Flynn of Smart Passive Income utilize Teachable to sell their courses to students.

You also have enterprises like The New York Times, Shopify, and Penn Law.

More than 100,000 founders sold over $1 billion in courses and coaching for students all over the world as of this moment.

Here are some of the features I enjoyed in Teachable:

Ease of Use

Teachable’s best feature is being less of a tech hassle and more of being your partner-in-arms to a company.

As mentioned earlier, Teachable prides itself on its ease of use. Going around and operating the program will be found easy by tech novices.

The dashboard is the first thing a user would see after registering on the website. There you will see headers like users, sites, sales, emails, and courses. It’s pretty straightforward. It is easier for the user to upload files, review analytics, issue refunds, and communicate with students.

Customization

Teachable’s list of partners is fairly extensive making it possible to incorporate as many tools as you want. You’ll also find that you can easily create multimedia lectures, videos, homepage, and landing pages with their power editor.

Users can select to make an attractive landing page with Teachable’s large choice of topics for your online course website. All you’ve got to do is upload the logos, text, images and choose color schemes to fit your business’ branding.

You have the choice of inserting custom CSS or HTML into the Code Snippets Area if you are an advanced user.

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Marketing, Student Tracking Tools, and Analytics Capabilities

When you’re attempting to analyze your course sales, Teachables has all the necessary and essential sales tracking and analytics tools that you would need. You can see how well your courses have performed in specific phases.

For greater plans, you get access to advanced sales features like one-click upsells and packages. With this, you can offer your pupils discounts should they decide to buy another course. It is a fantastic way of increasing conversions.

When it comes to student monitoring, you can check student registration and engagement. You will receive reports on how your students interact with your classes, their completion rates, and in which the students get stuck.

Teachable deals with tech and marketing for you so you don’t need to worry about monitoring sales and student insights with their comprehensive dashboards.

Completion Certificates

You would need a Pro or Business Plan to get this feature. The course will award the certificates upon completion (Admin > Courses > Course > Certificates). There are templates available. Teachable will automatically insert your school name, student’s name, and name of the program. You may change elements of your certificate like logo, colour scheme, and preset pictures. But, you may also create one yourself using the block editor (rich text and Liquid/HTML blocks).

Payment Options

You do not need to find a 3rd party for payment processing as Teachable comes with its own refundable payment processing via Teachable Payments.

You may choose your payment money from a wide assortment of choices. You may even generate coupons and discount codes for students and affiliate codes. Teachable will manage affiliate payouts automatically.

Teachable has options like Stripe and PayPal and advanced payment options like Visa and Mastercard.

Your pupils can pay by credit card, debit card, PayPal, Apple Pay, and Google Pay. You also have the option of charging your classes as one-time purchases, monthly payments, or as a subscription.

Customer Support

The service is responsive. It has an extensive knowledge library with online lessons and lives webinars for common questions you may ask as you start creating your first course. You can create a ticket if you have any additional questions. Normally, you will hear back from service within 24 hours. Professional Teachable customers have access to live chat support.

What Plans can I avail?

Teachable enables customers to choose one of three options: Basic, Pro, and company.

While Teachable does not have a free version, it will offer a 14-day free trial for people who want to dip their feet first and take a look at its features before committing.

All plans include unlimited video, courses, and hosting. It also has integrated payment processing, student management, lecture comments, fundamental quizzes, no fees on free courses, and VAT (value-added tax) for the EU.

Basic ($39/month or $29/month if yearly billing is selected )

All the base features include unlimited students, class product, coaching product, a members-only community, automated sign-ups, and two admin-level users. You’ll have to pay the monthly fee together with a 5% transaction fee on this plan.

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Pro ($119/month or $99/month if yearly billing is chosen)

This includes all base attributes plus priority product support, advanced reports, five admin-level users, an unbranded website, and completion course certificates, among others–no transaction fees.

Business ($299/month or $249/month if annual billing is chosen)

Including everything in Pro plus 20-admin level users, bulk student enrollments, manual student imports, custom user roles, advanced theme customization, and group coaching calls. How To Contact Teachable About A Refund

Here are some things I do not like about Teachable now that I’ve talked about what I enjoyed about it:

  • No free plans.
  • Teachable doesn’t have a totally free plan. However, it does offer a 14-day trial.
  • 5 percent transaction fees
  • There is a 5% transaction fee for people who opt for the Basic plan.
  • No phone service.
  • There’s no telephone number to contact for inquiries.

Why should you attempt it?

I am not the most tech-savvy man out there. Far from it, actually. I have had many a day being very confused about the bunch. But with Teachable, I found it fairly simple. It does take some time to explore the web site, its features, and test stuff out. Akin to a duck testing the waters .

You can teach how you want to know by using customization tools to personalize your content. How To Contact Teachable About A Refund

You don’t have to think about marketing. Teachable has built-in features to take care of taxes, payouts, affiliates, and authors. So all you have to worry about is making the content you want to sell.

To Sum It Up

For complete beginners and busy entrepreneurs who wish to focus more on course production than the business’s tech and marketing aspect, Teachable is an approachable platform.

You may make your online course on any topic you love, and Teachable helps you turn that into a company. Why not start today?

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Frequently Asked Questions: How To Contact Teachable About A Refund

What is Teachable?

Teachable is an online learning platform that helps users create and market their courses.

Can I use Teachable for free?

There is a 14-day free trial for the Pro Plan. You will automatically be entered into a Professional plan trial when you click on the “Get Started” button and register. You do not need a credit card for this. There is not any free trial for Basic and Business Plans. You can add up to ten students to complete courses.

How do Teachable payments work?

Teachable uses Stripe express to process credit/debit card transactions as well as PayPal payments. Owners may receive payouts directly to their own banks based on the payment scheme set from the primary school owner. It can be done from the Settings > Payments section of the school admin. Payouts can be set daily (on a 2-day company rolling period), weekly (every Thursday), or monthly (every 30 days on the first business day of the month).

How much does Teachable cost?

The Basic plan costs $39/month or $29/month if annual billing is chosen. However, Teachable’s more popular Pro Plan at $119/month or $99/month if yearly billing is set is more opted by lots of people. It has more features that match most of what their company needs.

For large organizations where multiple teachers are needed to upload course materials, a much better fit would the Business Plan which costs $299/month or $249/month if yearly billing is chosen.

Does Teachable charge any processing charges?

Yes. For any sale made via a credit card, debit card, and US Paypal account, it charges 2.9% plus 30 cents. International cards are billed 3.9% and 30c. International PayPal gets charged 4.4% plus 30 cents.

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